Terms of service

Last Updated: October 20, 2026

1. Overview

Welcome to Wollenberlin. These Terms of Service govern your access to and use of our website, including browsing products, placing orders, and using the services and features we provide.

Wollenberlin offers furniture for home and office spaces, including sofas, couches, chairs, office chairs, and other furnishings. By accessing our website or purchasing products from us, you agree to these terms and all applicable laws.

Please read these terms carefully before using our website. If you do not agree with these terms, please discontinue use of our website.

2. Eligibility and Website Use

By using our website, you confirm that you are legally able to enter into a binding agreement under applicable law or have the necessary permission from a parent or legal guardian.

You agree to use our website only for lawful purposes. You must not use our website to engage in fraudulent activities, interfere with website operations, attempt unauthorized access, distribute malicious software, or violate the rights of others.

We reserve the right to restrict or terminate access to our website when we reasonably believe that a user has violated these terms or engaged in unlawful or harmful conduct.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, materials, colors, specifications, and prices are accurate and up to date.

However, actual product colors may vary depending on screen settings and device displays. Minor variations in appearance, texture, or finish may also occur between product images and delivered items.

Furniture dimensions, materials, assembly requirements, and included components should be reviewed in the relevant product listing before purchase. If a product detail is unclear, please contact us for assistance before placing your order.

We reserve the right to correct errors, update product information, and modify or discontinue product listings where permitted by law.

4. Pricing and Payment

Product prices and applicable charges will be displayed on our website or at checkout before you complete your purchase.

Prices, promotions, and product availability may change without prior notice, except where otherwise required by law. Applicable taxes and shipping charges will be displayed or calculated at checkout as appropriate.

We accept the payment methods displayed during checkout. By submitting an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.

If payment cannot be authorized or verified, or if an order contains a suspected pricing error or fraudulent activity, we may delay, reject, or cancel the order where permitted by law.

5. Orders and Order Acceptance

When you submit an order, you are offering to purchase the selected products under these Terms of Service.

You may receive an order confirmation email acknowledging that your order has been received. This confirmation does not necessarily mean that the order has been finally accepted or shipped.

We reserve the right to refuse, limit, or cancel orders when permitted by law, including in circumstances involving product unavailability, incorrect pricing, payment issues, inaccurate order information, or suspected fraud.

If we cancel an order after payment has been collected, we will arrange an appropriate refund to the original payment method.

6. Shipping and Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

For eligible orders within the United States, we offer free standard shipping on orders of $150 or more. Orders under $150 are subject to a $7.95 shipping fee. The applicable shipping charge will be displayed at checkout.

Orders are generally processed within 1–3 business days, and standard delivery typically takes approximately 3–8 business days after shipment. Estimated delivery times are not guaranteed and may be affected by carrier operations, weather, holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information and ensuring that the delivery address is accessible. Furniture delivery services do not include assembly, installation, or removal of existing furniture unless expressly stated in the applicable product listing or at checkout.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our Return Policy.

Eligible items may be returned within 30 days of delivery, subject to the applicable return conditions. Furniture should be inspected upon arrival, and customers should contact us promptly if an item arrives damaged, defective, or incorrect.

Return shipping costs may apply depending on the reason for the return and the circumstances of the order. Please review our Return Policy before requesting a return.

Nothing in these terms is intended to limit consumer rights that cannot lawfully be excluded.

8. Product Care and Proper Use

Customers are responsible for using, assembling, cleaning, and maintaining furniture according to the applicable product instructions and care recommendations.

Before assembling or using a product, review any supplied safety information, weight limits, installation instructions, and warnings.

Damage caused by improper assembly, misuse, unauthorized modifications, neglect, or failure to follow product instructions may not qualify for a voluntary return or other remedy, subject to applicable law.

9. Intellectual Property

All website content, including text, graphics, logos, product descriptions, photographs, page layouts, and other materials, is owned by or used with permission from the applicable rights holders and is protected by intellectual property laws.

You may access and use website content for personal, non-commercial shopping purposes. You may not copy, reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission from the relevant rights holder, except as permitted by law.

Third-party product names, logos, and trademarks remain the property of their respective owners.

10. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services to support payments, shipping, analytics, or other functions.

These third parties may operate under their own terms and privacy policies. Wollenberlin does not control all third-party websites or services and is not responsible for their content, availability, or privacy practices, except where applicable law provides otherwise.

We encourage you to review the applicable terms and policies before using third-party services.

11. Disclaimer of Warranties

To the extent permitted by applicable law, our website and its general content are provided on an “as available” basis. We do not guarantee that website access will always be uninterrupted, error-free, or free from technical issues.

We make reasonable efforts to provide accurate information and maintain reliable website operations, but temporary interruptions or inaccuracies may occur.

Any product warranties will be governed by the applicable warranty terms provided by Wollenberlin, the manufacturer, or another authorized warranty provider, as applicable. Nothing in these terms excludes or limits any warranty or consumer right that cannot lawfully be excluded or limited.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Wollenberlin will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products where such exclusions are legally permitted.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including mandatory consumer protections and other non-waivable legal rights.

Any liability arising from a particular transaction will be assessed in accordance with applicable law and the circumstances of the claim.

13. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, and reasonable expenses arising directly from your unlawful use of our website, your violation of these terms, or your infringement of another party's rights.

This provision does not apply to the extent that applicable law prohibits such an allocation of responsibility.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using our website, you acknowledge that personal information may be handled as described in that policy and in accordance with applicable privacy laws.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business practices, products, website features, or legal requirements.

Revised terms will be posted on this page with an updated “Last Updated” date. Changes will take effect as permitted by applicable law.

We encourage you to review this page periodically to stay informed about the terms governing your use of our website.

16. Governing Law

These Terms of Service will be interpreted in accordance with applicable laws, without overriding any mandatory consumer protection rights that apply to you.

Any dispute relating to our website or products will be handled by courts or other dispute-resolution bodies with appropriate jurisdiction, subject to applicable law.

17. Contact Information

If you have questions about these Terms of Service, our products, or your order, please contact us using the information below.

Store Name: Wollenberlin

Email: info@wollenberlin.com

Phone: +1 (402) 640-0036

Address: 1901 Hillview Dr, Norfolk, NE 68701-2175, United States

Business Hours: Monday–Friday, 9:00 AM–5:00 PM (CT)

Thank you for choosing Wollenberlin. We appreciate your trust and are committed to providing a dependable and convenient shopping experience for your home and office.